Using the Outlook Web App

Using the Outlook Web App

Help Contents

• How do I get to the Outlook Web app?
• How to turn off grouped messages/conversations
• What is the “Focused” inbox and how do I turn if off?
• How do I add or view other inboxes I have permission to?
• How do I set out of office replies?
• How do I add my signature?
• If I’m using a shared inbox, how do I send messages from it?
• How do I schedule meetings or events?
• How to I create a group?
• How do I use the Zoom plugin for the Outlook Web App?
• How do I make a meeting event from an email?
• How do I disable Teams meetings?

There is also loads of information on the Outlook support site @ support.microsoft.com

**As always, if you have any questions, reach out to your campus technician or if you have any issues, submit an IT ticket and someone will get with you!**

How do I get to the Outlook Web app?

Open a web browser (Chrome, Firefox, etc.) navigate to portal.office.com in the address and sign in with your @mohave.edu email and password. Once signed in, click on the blue Outlook icon on the left and Outlook will open in a new tab.

How to turn off grouped messages/conversations?

1. In the upper right corner, click the gear icon, then click the View all Outlook settings link at the bottom.
   
2. Go to the “mail” and then “layout” menus then turn off grouped conversations
   

What is the “Focused” inbox and how do I turn if off?

The “Focused” inbox displays your most important messages and stashes the others in the “Other” inbox to keep them out of the way. You can turn this off by:

1. Click on the gear icon in the upper right corner.
   
2. Then look for Focused Inbox and it’s toggle. If it’s blue or colored, it’s on, so click the toggle to turn it off. If it’s grey, it’s off.
   

How do I add or view other inboxes I have permission to?

To View inbox in separate tab:

1. In the upper right corner, click on your initials or profile picture. Then click Open Another Mailbox.
   
2. A box will open asking for the email you’d like to add. Type in the email you want to add and then click open. The inbox will open in a new tab. This does not add the inbox to your Outlook, just allows you to open and use it.
   

To add an inbox to your account:

1. On the left, right-click on the Folders tab and then select Add shared folder.
   
2. A box will open to type in the email of the shared folder you have permission to and then click Add. Once you have clicked Add, the box will go away and you will see that inbox listed in your Outlook account.
   

How do I set out of office replies?

1. In the upper right corner, click the gear icon, then click the View all Outlook settings link at the bottom.
   
2. Another box will open, then click on the Automatic replies tab.
   
3. To turn on Automatic replies, click the toggle switch. If you are going to be out for a specific time range, you can check the box to Send replies only during a time period, and then enter your dates in the Start and End time boxes.

How do I add my signature?

1. Go to tools.mohave.edu, sign in, and then click on MPIO resources in the left pane.
   
2. Then, click on the email signature template.
   
3. Fill out the empty fields and double-check the preview below it to ensure everything is correct.
   
4. Once you are happy with the preview, click the red Copy Signature to Clipboard button.
   
5. In Outlook, click on the gear icon in the upper right corner and then click on View all Outlook settings at the bottom.
   
6. Click on the Compose and reply tab on the left.
   
7. Then click New signature, type in a name for your signature, right click in the white area and paste your signature.
   
8. Next you have to choose your signature as default, so Outlook automatically applies it to your emails.
   

If I’m using a shared inbox, how do I send messages from it?

1. When composing a new email, at the top click the ellipsis.
   
2. Then, click on Show From.
   
3. You will now see the From field. Click on the From button and then click Other email addresses…
   
4. Then type in the email you have permission to send from and select it from the list. The email will now be sent from that email address.

How do I schedule meetings or events?

1. Either click the calendar icon on the left, or right click on it and open in new tab.
   
2. In the upper left, click the New event button and another box will open. Fill in the appropriate fields or use the integrated Zoom or 8×8 meeting options at the top to schedule video meetings and include the link in the invite. Click Save.
   

How to I create a group?

1. On the left side pane, right click on the Groups tab and select New Group.
   
2. Another box will open to start a new group. Give your group a name and brief description. You can edit privacy settings by clicking the Edit button. Then, click create at the bottom.
   
3. Then, add members to your group and click Add. You can also skip this part and do it later.
   
4. Once you click Add, your new group will open and you’re ready to go.
   

How do I use the Zoom plugin for the Outlook Web App?

1. Either click the calendar icon on the left, or right click on it and open in new tab.
   
2. In the upper left corner, click the New event button.
   
3. At the top of the scheduling window, click the Zoom icon.
   
4. Click Add a Zoom meeting.
   
5. This will create a zoom link and add it directly to your invite. From here you can modify the title, invite attendees, change the date and time, and add details to the invite description. When you’re done, click Save at the top.
   
6. You can also edit other details of the Zoom meeting by clicking the Zoom icon at the top, and then click settings. This will pop up a side pane on the right with options for your Zoom meeting such as adding a passcode or waiting room to your meeting. When you are done, click Update at the top.
   

How do I disable Teams meetings?

1. Open Outlook on the web.
2. Go to your settings. 
3. Select view all Outlook settings.
4. Calendar tab, events and invitations. 
5. Uncheck the box that says Add online meeting to all meetings. 

How do I make a meeting event from an email?

1. Open the email you need for the meeting. In the upper right of the email, click the ellipsis. Hover over Other reply options and then click on Reply all by meeting.
   
2. This will open a separate window with the Outlook scheduler. It will include the people in the email, suggested dates and times, and the email itself will be in the description. You can use the Teams meeting toggle to use Teams, or you can use the Zoom plug in to create a Zoom meeting. When you are finished, press the Send button at the top.