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Complaint Procedure

The U.S. Department of Education Regulation 34 CFR part 668.43 requires that MCC provide its students or prospective students with contact information for filing complaints with its accreditor and state approval or licensing entity.

MCC provides an internal complaint process that is outlined in the Student Handbook. Students and prospective students may also file complaints with MCC’s accrediting body, the Higher Learning Commission. This is a new regulation that requires independent, third party review of complaints. As soon as the state identifies the Arizona official or agency that will handle complaints pertaining to public institutions, MCC will post that information on this page.