• CEB034 Dare to be the Best Call Agents - This workshop will focus on articulating the meaning of standards and styles, knowing the value of sales prospecting, recognizing when scripting is vital, understanding sales preparation, applying the sales process, effectively and projecting a positive attitude to callers.
• CEB035 Sales Techniques - This workshop lets you know the sales techniques the professionals use. What every customer really wants to know, first impressions, face to face vs. over the phone, prepare to sell, the sales process, points to ponder – telephobia.
• CEB037 Selling Hard Times - Participants will be able to identify hard times, know where we are in the market, be able to reach both old & new customers, change the way business is done and better prepare for hard times. 
• CEB039 Marketing Your Business - This course is designed to expose participants to the basic skills needed to contact customers specific to their business.

Click here for contacts! - You can email also to training@mohave.edu. Please feel free to contact us at any time with any questions or concerns you may have about our Corporate Outreach programs at MCC.